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Sunday, January 11, 2009

Process Developer / Process Associate

Experience:
0 - 5 Years

Location:
Jaipur

Education:
UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,BHM - Hotel Management

PG - Any PG Course - Any Specialization

Job Description
*Taking escalation calls
*Solving Customer Queries
*Maintain accuracy of information given and documented.
*Adhere to standard operating procedures required by the process.
*Should be able to work in rotational night shifts .
*Ensuring Better Customer Experience

Desired Candidate Profile
*Experience in Banking collections/Customer Service
*Excellent Communication skills
*Logical reasoning and analytical skills
*Ability to work with speed and accuracy
*Prioritizing and organizing skills
*Team working


Contact Details

Company Name:
GENPACT

Website:
http://www.genpact.com

Executive Name:
Shubhalakshmi Mishra

Email Address:
jaipur.hiring@genpact.com

Telephone:
01413052385

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