Designation Urgent opening for Coordinator-Fresher
Job Description
Any Graduate.
The selected candidate will be required to attend and respond to customers' calls relating to their technical problems and queries. He/She will be a Single Point of Contact for Customers for support required at the client site. He/ She will need to co-ordinate with the Projects Team and Engineers to get the escalation resolved to the satisfaction of the customer.
As an important member of the Service Delivery Team, the responsibility for IT Service delivery at large customer sites will lie with them. The Key Results areas will be Customer satisfaction, call closure norms like Response time / Resolution time, MIS reporting, asset management etc.
Desired Profile Graduate with Basic knowledge of computers with good communication skills.
Experience 0 - 2 Years
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Compensation: Rupees 60,000 - 1,00,000
Location Delhi/NCR, Noida
Keywords Fresher, IT Helpdesk, call coordinator, service desk, Coordinator, MIS Excutive, Back - office
Contact Aditi Mahajan
Progressive Infotech Pvt Ltd
C 161 Phase II Extension
NOIDA,Uttar Pradesh,INDIA 201305
Telephone 91-120-4393920
Email aditi.mahajan@progressive.in
Website http://www.progressive.in
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Wednesday, January 28, 2009
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