Designation | Sr. Customer Support Executive, Customer Support Executive |
Job Description | *Answer inbound calls *Document the calls to ensure all information is captured *Ensure one time call resolution *Maintain accuracy of information given and documented *Adhere to standard operating procedures required by the process *Attend briefings, trainings/refresher sessions and meetings as required *Should be able to work in roational night shifts |
Desired Profile | *Excellent Communication skills *Logical reasoning and analytical skills *Ability to work with speed and accuracy *Prioritizing and organizaing skills *Team working |
Experience | 0 - 3 Years |
Industry Type | BPO/ITES /CRM/Transcription |
Functional Area | ITES/BPO/KPO, Customer Service, Ops. |
Education | UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required |
Location | Delhi/NCR |
Contact | Manali Bhatnagar |
Telephone | 95124-420-7723 |
Website | http://www.wns.com |
Reference | tag_ggn |
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Friday, February 6, 2009
Sr. Customer Support Executive, Customer Support Executive
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