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Friday, February 6, 2009

Customer Relations Executive

Experience:
0 - 2 Years
Location:
Mumbai
Compensation:
Rupees 90,000 - 1,25,000
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Post Graduation Not Required
Industry Type:
Hotels/ Restaurants/Airlines/Travel
Functional Area:
Hotels, Restaurants

Job Description
Will be the first point of contact with the existing and prospective clients of Avenues
Interaction with local and international clients to solve technical queries via telephone, e-mails, online chats
Configuration of Accounts for the respective clients
Providing training to the clients about the product

Desired Candidate Profile
Graduates with fluent English
Knowledge of MS Office
Basic HTML knowledge
Should be Internet savvy

Candidates from Mumbai need only apply
Experience- 6 months to 2 yrs

Company Profile
Avenues is the first and the only Indian 3rd party payment gateway to achieve the latest Payment Card Industry s Data Security Standard (PCI-DSS Ver. 1.1) and is the largest integrated eCommerce solutions provider in South Asia. Avenues has developed several innovative, cutting-edge ASP hosted solutions that are used by thousands of eMerchants globally.
Incorporated in the year 2001, Avenues is a zero-debt company which has been profitable from its inception. Avenues is head quartered in Mumbai, India and has subsidiary companies and offices in USA, Singapore and China.
Beginning as a single product company that catered to the local market, Avenues has become a multi-product company that operates on a global scale. Avenues has three Business Units,viz.,
The Avenues Commercial Services, divided into the following two service solutions:-

*CCAvenue,
*TrustAvenue
The Avenues Travel Industry Services, divided into the following two service solutions:-

*ResAvenue
*HotelsAvenue

The Avenues Community Related Services, divided into the following two service solutions:-

*EventAvenue
*MembersAvenue
The Avenues support and development center is based in Mumbai, India. The total strength of the Avenues team is currently 130 employees spanning across all offices.

To now more about avenues log onto www.avenues.info

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