| Designation | Retail Sales Associate |
| Job Description | Shall be primarily responsible for : • Attending customers in the outlet according to their requirement. • Helping customer buy a product through consultative approach. • Explaining to the customers the product’s features and benefits. • Maintaining order book. • Ensuring proper display of stocks. • Ensuring timely and quality delivery of order to customers both counter delivery as well as home delivery.. • Handling customer complaints. • Coordinating with technician while placing of order to ensure correct and fault proof delivery. • Coordinating with optometrist while processing the order. • Forwarding order to assembly for further processing. • Stock keeping and informing outlet manager about stock requirement. • Attending customer calls/inquiries and informing the concerned person as per requirement. • Ensuring customer delight. • Promoting future sales. • Understanding of customer segmentation and accordingly dealing with each individual customer • Mentoring of new CCAs both in functional and behavioral aspects. • Maintaining a learning attitude and ensuring self growth. • Attending learning and development workshops. |
| Desired Profile | Must be a H.Sc. / S.Sc. with selling experience from Retail Industry preferably from Optical Industry. Should be having excellent communication and interpersonal skills with negotiation and convincing skills. Should be confident and assertive to handle walk in customers. Candidate having working experience into Retail Optics will be preferred. Please mention your current CTC. |
| Experience | 2 - 7 Years |
| Industry Type | Retailing |
| Functional Area | Sales, BD |
| Education | UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization |
| Location | Mumbai |
| Keywords | Retail / Opticians |
| Contact | Nisha / Tanvi Gangar Opticians Pvt Ltd New Sterling Centre 2nd Floor, Dr. Annie Besant Road Worli Mumbai,Maharastra,INDIA 400018 |
| Telephone | 91-022-40764016 |
| career@gangar.in | |
| Website | http://www.gangareyenation.com |
| Reference | CCA-02-02-M-09 |
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Tuesday, February 3, 2009
Retail Sales Associate
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