Call Center Executives(CSR) for US Collections

Designation

Call Center Executives(CSR) for US Collections

Job Description

The Global Financial Information Center, Oracle India Private Limited captive BPO based in Bangalore. GFIC provides financial services to Oracle subsidiaries in different countries and to Oracle's suppliers and customers from Bangalore, India.

JOB DESCRIPTION

We are looking for Call Center Executives who give service support to our US partners. Please find below are the detailed job roles and responsibilities.

· Answer phones and respond to Oracle Customer and partners related to collection requests.
· Provide the Oracle Partners with product and service information.
· Identify, research, and resolve Partner issues using the available information in the system, and resources.

Desired Profile

Excellent communication skills
Flexible to work in shifts
Has good customer service voice support background coming from International call centers

Experience

1 - 4 Years

Education

UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,

Compensation:

Rupees 1,75,000 - 2,50,000
Location Bengaluru/Bangalore

Contact

Nadeem Pasha

Email nadeem.pasha@oracle.com